Cx oracle

Author: f | 2025-04-24

Oracle Commerce Training and Certification. Increase customer engagement by leveraging buyer signals. Through Oracle CX training, boost online sales with Oracle CX Commerce (part of Oracle Cloud CX) and create innovative brand experiences

Integrating Oracle CX Commerce and Oracle CPQ

Oracle CX Audience has several mechanisms to help meet your organization's data privacy and security requirements. Learn about the CX Audience privacy and security features and where to find information about implementing them. Also review Data Processing Agreement for Oracle Cloud Services and Oracle Cloud Hosting and Delivery Policies. Collecting data Oracle CX Marketing enables your organization to capture personal data across many different channels. As part of these data capture processes, you have the ability to incorporate mechanisms that enable your customers to make informed decisions about the use of their personal data. Oracle Cloud provides controls that can be configured to meet specific business requirements. If your account is integrated with Oracle Responsys, opt-in management and targeting by organization is managed within Oracle Responsys. Learn more about opt-in management and targeting by organization in Oracle Responsys. Managing data As today’s businesses capture vast amounts of personal data, marketing teams require tools that enable them to manage data at scale. CX Audience provides a comprehensive portfolio of features that makes it easy for you and your organization to securely manage personal data. Securely transfer data CX Audience facilitates data transfer and integration in a number of secure ways. REST APIs Using Oracle CX Audience REST APIs, you can securely transfer personal data at scale. REST APIs use HTTPS end points. CX Audience monitors and throttles the frequency of API requests that are submitted from each CX Audience account. This is to ensure that the best possible level of service is offered to API clients in a shared environment. Learn more about the REST API for Oracle CX Audience Marketing Cloud Service. Connect Connect enables secure transfer of data to and from CX Audience. Using Connect you can: Import list, profile extension, and custom table data into CX Audience. Automate the import of data captured in other systems. For this release, we support import from Adobe Analytics Data Connectors. Export Audiences to CX Audience or to your SFTP site via configured Connect jobs. Create groups of jobs, define the order in which they are to be run, and then run the group either on demand or according to a schedule. This allows users to import multiple sets of data in the correct order. For example, you can ensure that a list table is uploaded before updating a profile extension table. View scheduled and completed jobs and details. Learn more about Connect. Data removal Data protection or privacy regulations vary region to region. When it is necessary to delete customer personal data, it is important to know how CX Audience manages deletions. CX Audience allows you to delete customer records as needed with Bulk Delete. Learn more about Deleting data. Protecting data CX Audience provides capabilities to help protect data. Features like granular user access controls, encryption, data redaction, anonymization, and more help your organization protect personal data at the highest possible standard. CX Audience provides data security mechanisms and controls to help your organization securely manage access to CX Audience

Oracle Customer Experience Cloud (Oracle CX

We’re ready to help you reimagine customer experience With Oracle CX, we improved customer experience from end-to-end. By aligning sales, marketing, and service, we sped up campaign launches, reduced sales research, doubled lead conversion, and shortened service for our customers. Let share how we did it, and what we learned along the way. Products used: Oracle CX, Oracle Marketing, Oracle Sales, Oracle Commerce, Oracle Service, Oracle CX Platform What’s Oracle@OracleService means everything to customers—from almost instant deliveries to truly instant answers. To deliver exceptional experiences and stay ahead of changing expectations, Oracle embarked on an end-to-end transformation using the same tools, and the same public cloud we offer our customers. Now Oracle marketing, sales, and service use Oracle CX to deliver better experiences for customers across the relationship. Unified data and personalized interactions Our goal was to make every interaction exceptional. We brought together data from marketing, sales, and service to create a single, dynamic view of our customers, empowering anyone who interacts with them to have all the info they need. We also utilized Oracle Cloud’s built-in machine learning and artificial intelligence to personalize real-time interactions with customers on the web and through chat. Our framework for exceptional customer experience We rebuilt marketing, sales, and service with a transformation framework that lets us continually improve experiences and operations using four key themes:StreamlineEmpower DelightAutomateStreamlineOur single customer database gives us a holistic view of customers. During discovery, they see personalized content on the channels they use—no sifting through information that’s not relevant to them. We removed approval cycles, simplified agreements, and make sure a single team handles the buying experience from start to finish. When it’s time to launch, sales and solution engineers can easily collaborate and make customers more successful, faster.EmpowerMarketers now have intuitive, self-service tools to create, execute, and

What's New in Oracle CX - Oracle Blogs

Pass rate, 100% money back guarantee. Based on Latest Oracle OCP Certification Exam pattern Exam Simulation and Study Guide. Download ...Category: Teaching ToolsDeveloper: ucertify| Download | Price: $39.99UCertify - OCP Practice Test for Exam 1Z0-031 - 28 v.8.00.05Pass OCP 1Z0-031 in first attempt. 280 Questions with detailed explanation. 1Z0-031 Study notes, Articles and Mock Test. 99% pass rate, 100% money back guarantee. Based on Latest Oracle OCP Certification Exam pattern Exam Simulation and Study Guide. Download ...Category: Teaching ToolsDeveloper: ucertify| Download | Price: $39.99UCertify - OCP Practice Test for Exam 1Z0-033 - 28 v.8.00.05Pass OCP 1Z0-033 in first attempt. 280 Questions with detailed explanation. 1Z0-033 Study notes, Articles and Mock Test. 99% pass rate, 100% money back guarantee. Based on Latest Oracle OCP Certification Exam pattern Exam Simulation and Study Guide. Download ...Category: Teaching ToolsDeveloper: ucertify| Download | Price: $29.99Java EE 6 JSF OCP Certification Training Lab v.1.0This software book delivers complete study material for Oracle’s Java Platform, Enterprise Edition 6 JavaServer Faces Developer Certified Professional(CX-311-086) Exam to achieve Oracle Certified Professional, Java Platform, Enterprise Edition 6 JavaServer ...Category: Teaching ToolsDeveloper: EPractize Labs Software Private Limited| Download | Buy: $40.50EPractize Labs OCPJP 7 Upgrade Certification Training Lab v.1.4This software book delivers complete study material for Oracle’s Upgrade to Java SE 7 Programmer II(1Z1-805) Exam to achieve Oracle Certified Professional, Java SE 7 Programmer. This simulator is developed by experienced Java experts with ...Category: Teaching ToolsDeveloper: EPractize Labs Software Private Limited| Download | Buy: $30.00EPractize Labs OCPJP 7 Certification Training Lab. Oracle Commerce Training and Certification. Increase customer engagement by leveraging buyer signals. Through Oracle CX training, boost online sales with Oracle CX Commerce (part of Oracle Cloud CX) and create innovative brand experiences cx-Oracle. Python interface to Oracle. Installation. In a virtualenv (see these instructions if you need to create one):. pip3 install cx-oracle

Oracle CX for Industries - Communications.Dx4C - Oracle Help

And minimize access within CX Audience. Hashing and using oHashes CX Audience creates an oHash of email addresses using the SHA-256 and MD5 hash value of a normalized email addresses. The normalized email address is generated by trimming the raw clear text, converting it to lower case, and removing any aliases. The oHashes are stored in the columns EMAIL_SHA256_HASH_ and EMAIL_MD5_HASH. If you want to use your own externally calculated hash for profile merges or personalization, populate your hash value in the CUSTOMER_ID_ column. These oHashes can be leveraged with your integrated systems to map customer data across systems without sending the email address itself. For example, the oHashed email addresses are used in an Omniture Genesis (also known as Adobe Genesis) integration, and can be used with Rapid Retargeter. With Connect, you can use these oHashes as a match key. oHashes cannot update the standard EMAIL_ADDRESS_ column. Encryption at Rest Encryption at Rest is CX Audience's solution to "data at rest encryption". Encryption at Rest provides security for data in files that are saved on disk (or at rest) by encrypting that data. Using Oracle Transparent Data Encryption (TDE) technology, Encryption at Rest encrypts CX Audience data to prevent access from unauthorized users. For CX Audience accounts with security mandates to protect their data at rest from unauthorized access, Encryption at Rest offers advanced data protection. Data redaction If your account is integrated with Oracle Responsys, data redaction is managed within Oracle Responsys. Learn more about data redaction in Oracle Responsys. User access control User access is controlled through the assigning of the Account Administrator role, which gives the user administrative privileges. We strongly discourage sharing administrative logins between users. Learn more about User management. Login behavior This section describes how CX Audience handles login behavior for new and existing users. The behaviors described in this section are system defaults and cannot be configured by your CX Audience Account Administrators. Standard user login Anyone in your organization who needs to use CX Audience must have a user login. Account Administrators create users in the system. After a user is created, the user receives an email with their username and a temporary password. On the first login, the user must reset their password to one that meets the password requirements. Each time a user logs from an unknown device, CX Audience prompts users to request a verification code to activate the device. Activation helps reduce the risk of security issues related to login. The system sends the validation code to the user's email address, which is part of their user profile. Users who forget their passwords can click the Can't Sign In? link on the login page and request that the system reset the password for their login ID. Account Administrators can also manually trigger the reset of a user's password. The user will be emailed a link to the Reset Password page. Users with the Account Administrator role perform all user management tasks for CX Audience users. Learn more

CX for Financial Services - Oracle

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What is CX Apps? - Oracle

Refine campaigns quickly. They use predictive intelligence to identify the best accounts and build audience segments—and can see all of the interactions that customers have had with us. Adaptive campaign flows change with customer behavior. We also empowered sales teams to improve interactions. Pre-approved contract options make the process faster, in-app learning and chat helps them answer customer concerns faster. Solutions engineers can use the customer data to help them be more successful during pre-ownership and after purchase. DelightImproved customer experience is about letting the customer control what they see—and offering them the tools to achieve success. We provide deep, personalized and relevant experiences and show them the right products and services for their competitive landscape. AutomateFrom end-to-end Oracle CX to delivers an “always on” customer experience that is predictive, proactive, and personalized. With continuous updates, we're able to embrace dynamic change and continuously reimagine the experience we deliver based on feedback, analysis, and technology innovation. With Oracle automation and machine learning, we're maximizing efficiency, effectiveness, and making the smartest decisions automatically. The result for our customers is a helpful, delightful experience.Read the full technical brief (PDF)ResultsWe’ve achieved a significant return on investment with Oracle CX, shortening lead time, reducing work, and doubling our lead conversions.MarketingReduced campaign execution lead time from 4 weeks to 5 daysSalesFully automated 90% of all cloud transactions95% customer interactions are auto-logged85% reduction in research time2x improvement in lead conversionService90% time saved on data entry85% reduction in research time30% improved time to action

Integrating with Oracle CX Commerce

About Account settings, User management, and User settings. Password and login security configuration CX Audience offers you various protections to secure user access to CX Audience and help prevent unauthorized access. Using CX Audience security configurations, you can: Manage the password requirements. Manage login security such as idle session timeout and user lockout policies. Optionally, further restrict user access by allowlisting IP addresses. User password requirements CX Audience Account Administrators can modify the default CX Audience user password requirements to match your organization's policies. Your organization can configure the following requirements: Minimum password length (no fewer than 6 characters) Require at least one lowercase letter Require at least one uppercase letter Require at least one number Require at least one of the following characters: !"#$%&'()*+,-./:;?@[\]^_`{|}~ Require that the first and last characters must be non-numeric Require that the password must not be the user name or user name in reverse Oracle recommends that your user password requirements are equal to or greater than the strength of the system defaults. Password reset The Account Administrator can reset a user's password. When the password is reset, the user receives an email requesting them to change their password immediately. The link expires 2 hours after it is sent. Learn more about Account settings. User lockout after multiple failed logins CX Audience locks a user out of the system after 5 unsuccessful login attempts. The user will be able to log in again with the correct user name and password after the specified lockout time. You can specify how long before a locked user can be unlocked. The default lockout time is 60 minutes. Alternatively, you can set a custom time or require that only an account administrator can unlock the user. Oracle recommends that your user lockout time is equal to or greater than the strength of the system defaults. Learn more about Account settings. Manual user lockout If you need to block a user's access to the system, the CX Audience Account Administrator can edit the user's profile and set the Status to Suspended. Suspended users cannot log in to the system. Learn more about User management. Idle session timeout You can set the maximum number of minutes after which CX Audience logs out inactive users (that is, session timeout). You can choose a session timeout of 15 minutes, 30 minutes, or 60 minutes. Learn more about Account settings. IP allowlist You can restrict CX Audience login access based on a range of authorized login IP addresses. Any login attempts initiated outside of your authorized range are immediately denied. This type of restriction can help protect access from unauthorized users. To access the IP whitelist, select IP login restrictions from the Account management page. Learn more about Authorizing Login IP addresses.. Oracle Commerce Training and Certification. Increase customer engagement by leveraging buyer signals. Through Oracle CX training, boost online sales with Oracle CX Commerce (part of Oracle Cloud CX) and create innovative brand experiences cx-Oracle. Python interface to Oracle. Installation. In a virtualenv (see these instructions if you need to create one):. pip3 install cx-oracle

Oracle Marketing - Oracle CX Audience - Oracle Help Center

Accessibility PolicySkip to contentSearch Oracle.comQUICK LINKSOracle Cloud InfrastructureOracle Fusion Cloud ApplicationsOracle DatabaseDownload JavaCareers at OracleCountryMenuMenuContact SalesSign in to Oracle CloudOverviewAnalytics ProductsAnalytics PlatformFusion Data IntelligenceFusion ERP AnalyticsFusion SCM AnalyticsFusion HCM AnalyticsFusion CX AnalyticsMobile AnalyticsRoadmapsPlatform and Application ProductsJourney for Legacy OBIEE CustomersJourney for Legacy OBIA CustomersJourney for Legacy BICS CustomersOracle Analytics vs. CompetitorsSupportMy Oracle SupportSupport Policies and PracticesCustomer Success ServicesSoar to Cloud Migration ServicesConsulting ServicesFind a PartnerDeveloperExtensionsGeo LayersRest API ConnectorUse CasesCommunityAnalytics CommunityForumsIdea LabUser GroupsEventsPricingCustomersBusiness AnalyticsGet live, instant access to dozens of examples that show the power of Oracle Analytics. Download any of our geo layers, extensions, or examples to get the most out of your own data. Use the Idea Lab to submit your product ideas and vote on others.Access Oracle Analytics nowOracle Analytics Public Library OAC Live Access --> Idea Lab Examples Extensions Geo Layers REST Connectors Videos Get started with Oracle AnalyticsTake a product tour Browse toursTry the Oracle Analytics live demo Access thelive demoAttend a hands-on workshop Register for aworkshopGet a free Oracle Analytics Cloud trial Start for free

Oracle CX Sales: Sales Implementation - Oracle University

Delete unnecessary parts of this template.For security issues:See for how to report security issues.For general questions:Describe exactly what you did and what you want to happen.Use the questions at the bottom of this template as a guide.Use Markdown syntax, particularly for code blocks: see installation issues:Use a gist for screen output and logs: see not paste long output into this issueReview your output and logs. Google any errorsTry to install in a different way. Try some potential solutions.Review the install instructions at the following questions:What is your version of Python? Is it 32-bit or 64-bit?--> Python 3.7.3 (tags/v3.7.3:ef4ec6ed12, Mar 25 2019, 22:05:12) [MSC v.1916 64 bit (AMD64)] on win32What is your cx_Oracle version?--> cx-oracle-7.1.3What exact command caused the problem (e.g. what command did you try to install with)? Who were you logged in as?-->con = cx_Oracle.connect('USER/pass@host:port/SID')What error(s) you are seeing?What OS (and version) is Python executing on?What is your version of the Oracle client (e.g. Instant Client)? How was it installed? Where is it installed?--> cx_Oracle.DatabaseError: DPI-1047: Cannot locate a 64-bit Oracle Client library: "The specified module could not be found". See for helpWhat is your Oracle Database version?--> Oracle Database 12c Enterprise Edition Release 12.1.0.2.0 - 64bit ProductionWhat is the PATH environment variable (on Windows) or LD_LIBRARY_PATH (on Linux) set to? On macOS, what is in ~/lib?-> C:\Oracle\instantclient_18_5;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Windows\System32\OpenSSH;C:\Users\A123846\AppData\Local\Microsoft\WindowsApps;;C:\Users\A123846\AppData\Local\Programs\Microsoft VS Code\binWhat Oracle environment variables did you set? How exactly did you set them?oracle_home --> C:\Oracle\instantclient_18_5\Do you have a small, single Python script that immediately runs to show us the problem?import cx_Oracleimport osimport sysprint(sys.version)#print(os.environ['ORACLE_HOME'])print(os.environ['path'])con = cx_Oracle.connect('USER/pass@host:port/SID')print (con.version)con.close(). Oracle Commerce Training and Certification. Increase customer engagement by leveraging buyer signals. Through Oracle CX training, boost online sales with Oracle CX Commerce (part of Oracle Cloud CX) and create innovative brand experiences

CX Sales at Oracle OpenWorld 2025 - Oracle Blogs

Marketing and social media to security and compliance. For example, pathfinding lets a user find the shortest path between two points or measure the importance of website pages.Navigate data with custom map analyticsEasily add maps to dashboards to identify otherwise hard-to-see insights from your information. Layer disparate maps to visualize correlations between unconnected spatial data sets.Open connectivityLeave no data behind with more than thirty-five built-in native connectors to popular data from Oracle and non-Oracle data sources. A JDBC connector is also available. Automated data preparationInline data preparation and enrichment allows business users to address data quality issues without resorting to additional tools.Ready-to-go, prebuilt analyticsOracle provides a portfolio of open analytic solutions for Oracle Cloud Applications (ERP, HCM, SCM, CX). Unify analytics across business functions and extend the underlying prebuilt data models and visualization cards and decks with additional data sources.MapsEasily add maps to dashboards to identify otherwise hard-to-see insights. Layer unrelated maps to visualize data correlations between unconnected spatial datasets. See more examples Data flowsInline data preparation and enrichment allows business users to address data quality issues without resorting to additional tools. See more examples Open connectivityLeave no data behind with more than 30 built-in connectors to popular data sources including JDBC. See more examples Oracle Enterprise Performance ManagementNative connectivity with Oracle EPM for direct access to financial information to expand investigations. Built-in hierarchical navigation and natural language generation. See more examples /RC01v0 -->Analyst reports for Oracle AnalyticsGartner positions Oracle as a LeaderOracle was named a Leader in the 2024 Gartner® Magic Quadrant™ for Analytics and Business Intelligence Platforms.Oracle Analytics named a Leader in the 2024 Nucleus Embedded Analytics Value MatrixOracle Analytics was recognized for its new embedded AI capabilities that give customers the ability to power better business decisions.Oracle Analytics Cloud gets top scores for advanced and predictive analytics